All payments made on YouFIX are held in a secure escrow account. This protects both parties:

• Employers can be confident that contractors won't be paid until work is completed to satisfaction.
• Contractors can trust that funds are available and reserved before beginning any work.

1. Project Funding - Once an Employer accepts a bid, they are required to fund the full project amount. This payment is securely held in YouFIX escrow.
2. Work Completion - After the Contractor finishes the project, they mark it as complete. The Employer is notified and asked to confirm the work.
3. Release of Funds -
   • If the Employer confirms completion, funds are released immediately to the Contractor.
   • If no response is received within 3 days, funds are automatically released.
   • If the Employer disputes the work within those 3 days, funds are temporarily held while YouFIX investigates (see Section 4).

If both client and professional agree to cancel:

• Before Work Begins: Employers may cancel a project and receive a full refund as long as the Contractor has not started work.
• Mid-Project Cancellations: If a project is canceled after work begins, a partial refund may be issued based on the work completed. YouFIX will review supporting evidence to make a fair determination.
• Contractor Cancellations: If a Contractor cancels after accepting a project, the Employer will receive a full refund.

If there’s a disagreement about work quality, scope, or completion, the Employer may file a dispute within the 3-day review window. When this happens:

• The funds in escrow are put on temporary hold.
• YouFIX will review documentation and communication from both parties.

For full details, please refer to our Dispute Resolution Policy.

Once funds are released:

• Contractors are paid via Stripe Connect to their linked bank account.
• Contractors must complete onboarding before payouts are sent.
• Funds typically arrive within 1–3 business days of release.

YouFIX charges a transparent service fee, visible at the time of bid acceptance. This fee covers:

• Secure payment processing
• Dispute support services
• Ongoing platform maintenance

If fraudulent activity or policy abuse is suspected:

• The account(s) involved may be temporarily suspended.
• Funds may be placed on hold while an investigation is conducted.
• YouFIX reserves the right to report activity to law enforcement if necessary.

If you have questions about these Terms, please contact us at:
Email: hello@youfixllc.com
Phone: